#1 Affordable VoIP | FreeVoice PTY LTD

Business Number Application

Thank you for choosing FreeVoie as your telecommunications partner. To ensure a smooth and efficient application process for your business landline, please provide all the necessary documentation required for FICA compliance and customer vetting. This helps us verify your business identity, in line with South African regulations, and allows us to activate your services promptly.

Required Documents for FICA Compliance and Customer Vetting

For businesses, the following documents are required:

  1. Proof of Business Registration

    • Documents Accepted: Certificate of Incorporation (e.g., CIPC document), or any other official registration documents confirming the business entity.
  2. Proof of Business Address

    • Documents Accepted: Utility bill, lease agreement, or bank statement displaying the business address, not older than 3 months.
  3. Proof of Identity for Authorized Signatory

    • Documents Accepted: Copy of ID or passport of the person authorized to sign on behalf of the business.
  4. Tax Registration

    • Documents Accepted: Tax clearance certificate or confirmation of VAT registration (if applicable).
  5. Proof of Banking Details

    • Documents Accepted: A recent bank statement or stamped bank confirmation letter to verify business banking details.
  6. FICA Declaration

    • Details: By submitting these documents, you confirm that the information provided is accurate and authorize [Company Name] to conduct any necessary background checks as part of the application process.

How to Submit Documents

Please upload the required documents through our secure online portal during the application process. Ensure all documents are clear and legible, as incomplete or unreadable documents may result in delays.

Processing Time

Upon receiving your complete application and all necessary documents, our team will review and process your request. You will be notified of the application status and, once approved, we will arrange installation and activation of your business landline service.

For any questions regarding the application process or required documents, please contact our support team at 013 001 0253 or email: fica@freevoice.co.za.