Here’s an updated disclaimer that includes more detailed information about the POPI Act itself:
Privacy Disclaimer – Protection of Personal Information Act (POPIA)
FreeVoice Pty Ltd respects your privacy and is committed to protecting your personal and business information in line with the Protection of Personal Information Act (POPIA), No. 4 of 2013. POPIA promotes the protection of personal information by requiring companies to adhere to certain standards when collecting, processing, and storing your data. By using our website and services, you consent to the collection, use, and processing of your information as outlined in this disclaimer:
- What is POPIA?
The Protection of Personal Information Act, or POPIA, is a South African law designed to protect personal information processed by public and private bodies. POPIA requires organizations like FreeVoice to handle personal data responsibly by following eight key principles: accountability, processing limitation, purpose specification, further processing limitation, information quality, openness, security safeguards, and data subject participation. - Collection and Use of Information
FreeVoice collects and processes personal information only for legitimate business purposes, such as managing your account, fulfilling orders, responding to inquiries, and enhancing our services. Personal information may include names, contact details, billing information, and other necessary data. We collect only the minimum required information to fulfill these purposes and do not sell or share your data with third parties unless legally required or necessary for service delivery. - Data Security and Protection
In compliance with POPIA, FreeVoice implements stringent security measures to safeguard your personal information against unauthorized access, modification, destruction, or disclosure. Access to personal data is limited to authorized personnel, and we use secure methods to process and store this information. - Your Rights under POPIA
POPIA provides you with specific rights concerning your personal information. You have the right to:
- Access your personal data held by FreeVoice,
- Correct or update inaccurate information,
- Delete your information where it is no longer necessary for business or legal purposes, and
- Withdraw consent for certain processing activities, subject to legal and contractual restrictions. To exercise these rights, please contact us using the details provided on our website. FreeVoice will promptly address your request in accordance with POPIA requirements.
- Third-Party Processing
In some cases, FreeVoice may engage third-party service providers to assist in delivering our services, such as payment processing or customer support. We ensure that any third parties we work with are also compliant with POPIA and adhere to similar security standards to protect your personal information. - Changes to This Disclaimer
FreeVoice reserves the right to update this POPIA disclaimer to reflect regulatory changes or improve our privacy practices. We encourage you to review this disclaimer periodically to stay informed of any updates.
By continuing to use our website and services, you acknowledge that you have read, understood, and consent to this disclaimer and the processing of your personal information in accordance with POPIA. For questions or requests related to your personal data, please contact us at [contact email or phone number].